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Here are answers to the questions we are most frequently asked at High Point Design Center. If your question is not answered here, please visit the Contact Us page.
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A: Because we sell to the trade only, you must present documentation
to prove your type of business. A business card, letterhead, and perhaps a
copy of your resale certificate are good to have with you. Individual
showrooms may request a list of industry references.
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A: Yes. Most showrooms price merchandise at retail after market.
However, some continue to display dealer cost. It is wise to ask about
pricing shown before you come.
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A: Each showroom sets their hours. However, a general rule of thumb
is to expect regular business hours, Monday through Friday. Specific hours
are listed in our directory and our member listing on this web site.
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A: Yes. Most showrooms are closed immediately before and after market
in spring and fall to accomplish the necessary preparation, photography,
etc.
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A: Yes. That is a good time to scout out new lines, learn about what
is available, and to see new introductions. However, the showroom manager
will probably not be able to give you the individual attention you can
expect between markets.
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A: Use our searchable data base. Type in the product you are shopping
for (i.e. bedroom, lamps, rugs, etc.) and you will receive a list of
showrooms that carry that category. The list can be printed so you can bring
it along as a guide.
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A: Sometimes. Most showrooms offer sample sales. Often, certain items
within one showroom will be available for sale, while others are not. Don’t
hesitate to ask if you have an immediate need.
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A: That varies. Generally a day or more is suggested, but don’t
hesitate to call on the spur of the moment. On many occasions a local
manager can meet you with only a short notice.
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A: No. However, street parking or lots are available free of charge
at or near all member showrooms.
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| A: Although they may be permitted in many of the showrooms, it is more productive to come without children. Showroom shopping trips are usually very focused work time, which proves tiring for children, who then become distractions to the parent who is making serious decisions. | ||
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